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Official Government advice and information


UK Government Response to the outbreak: Read more

Social Distancing: Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults: Read more 

NHS - Coronavirus/Covid-19

Symptoms of Coronavirus and how to prevent the spread of the virus: Read more 

Concerned about symptoms check the NHS website 

Stay at Home Advice - Self-isolating (NHS): Read more

NHS Clinically Vulnerable list 


Guidance and information website

NHS shielded list registration 

Employment and benefits

Coronavirus and claiming benefits (DWP): Read more

HMRC Coronavirus Job Retention Scheme and benefits

Guidance, information and HMRC Job Retention Scheme applications - Read more

Birmingham City Council

Birmingham City Council updates and affected council services: Read more


Coronavirus Financial Help & Rights


Self-employed, sick pay, job loss, rental help, train refunds, energy top-ups and more all in one place - Martin Lewis Money Saving Expert

Energy Suppliers and prepay metres help, advice and information if self-isolating - Read more


Community information


Pay as you feel food support

The Real Junk Food Project Birmingham - Ladywood Community Centre, St Vincent St West, Birmingham B16 8RP - Wed, Thurs, Fri 12-1.30 TAKE AWAY SERVICE ONLY, PAY AS YOU FEEL -  More info

The Real Junk Food Project Birmingham - Unit 58, Western Business Park, Great Western Close, Birmingham, B18 4QF (Winson Green Sharehouse) - Thursdays 12- 6pm - More info

The Real Junk Food Project Central - Food Market (Mondays, Wednesdays and Fridays, 10 - 3pm, St Germain's Church Hall, City Road, B17 8LE, PAY AS YOU FEEL)  - More info

Domestic Abuse Support

If can't speak dial 999 and you will be directed to silent solutions then dial 55 when prompted the police will know you need help and are unable to speak.

24hr National Domestic Abuse Helpline - Freephone: 0808 2000 247 (24 hours)

Coronavirus ( COVID-19) - Support for victims of domestic abuse - More info

Birmingham and Solihull Women's Aid - if you or someone you know needs help or support call the confidential helpline 0808 800 0028

Befriending phone service

A dedicated team available to provide comfort and reassurance over the phone -  0121 728 7030 (Active Wellbeing Society)

Young People phone service

Support, advice and a listening ear for young people aged 14 - 25 provided by Sport 4 Life 0121 456 1818 -


Scams and your protection

  • Try to use existing and trusted charities and community projects - If not, could a family member, friend or neighbour who you know and trust help? 

  • NEVER give your personal details out - including your Bank Card and Pin number to people to do your shopping.

  • Not sure? Don’t answer the door - If you’re not sure about an offer of help, ask the person to leave details and talk to someone you trust about it.

  • Be mindful - of clicking on links in emails or messages, paying for items online from companies you have not researched and giving money people money or bank details. More information can be found at

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